Thank you for your order. It is really appreciated and we hope you will love our service. Need anything else, just pop us a message or give us a call.
We will always confirm your order by email and this is automatically sent, once payment has been made. If you have not entered your email correctly, you will not receive these emails, sorry. Please check your order carefully, as we do process your orders quickly.
Should you have any queries – please email: firstname.lastname@example.org or telephone us on 01604 782634, Monday to Friday 9am to 6pm or by email outside these times. We are closed on bank holidays. We always aim to reply very quickly to any query.
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Personalised orders cannot be cancelled once you have placed your order as they are made especially for you. Please check your order as we do make items very quickly and once made, they cannot be altered.
|Consumer Contracts Regulations 2013 offers the following cancellation rights|
|Please note that you are entitled to cancel this contract if you so wish, provided that you exercise your right no longer than 14 days after the day on which you receive the goods or services.|
|Please note that your right to return products does not apply to goods made to your specification, that have been clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly.|
|If you wish to exercise your right of cancellation, you are obliged to retain possession of the goods and take reasonable care of them. If you wish to cancel, the cost of the return of the items is to be borne by you, the customer, unless the item is faulty and then we will send you a SAE to return the item, once you have contacted us by email or by phone.|